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traveling from Miami to Lima on Saturday March 21 even though I reserve the seats beforehand I obtained the last row on the best side with the window and the seat didn't transfer building my flight complicated ., on the way back on flight # 918 the service was worst. from the sign in I needed to open my accommodate circumstances to even up the weigth . Once i offer you to pay for the 3 extra lbs . they make an effort to cost me $ a hundred and eighty.00per accommodate circumstance. preventing to pay $ 480.00 I had to go on he flooring to move about my belongins ,I had to go back to the counter for the reason that out seats ( we were # ten on line at sign in ) ended up separates, after that we experienced to keep strolling around the gates as the counter staff never gave us the gate range, ( when i ask regarding the gate details to a different amercian ailines staff in gate 26 he pointed towards the gate screan ) this time the seats felt more compact that typical , the food was horrible, the bread was so really hard , the lettuce to the salad appear previous , I returned the foods exactly the same way that I acquired it, The sunshine turns off when im reading through severeal periods which i had to maintain my finger over the change to carry on looking through right after five horrible hours I got towards the conclusion that I wont travel on American Airlines again
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We not too long ago returned from Hayden CO. They had been begging for volunteers to give up their seats. We ended up advised we might get $700.00 Each individual and lodge vouchers if we gave up our seats. We straight away volunteered. We had been advised to attend for everybody to board the plane And they might take care of the vouchers.
I have already been looking to get yourself a response from someone in buyer service, Marjorie Nir, I was awarded two X $two hundred voucher nevertheless the “Click the link †button only takes me back on the AA Web page.
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Till I'd the chance to get Tracy Paul about the cell phone I could recognize her and he or she was pretty properly
I'm emailing this comment to you to ensure that AA may possibly improved have the ability to persuade personnel to get a lot more courteous when matters go Completely wrong.Buyer service can make this kind of variation for those using your service.
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I not long ago had a flight cancelled by American Airlines and stood in a very line for 45 minutes to have rebooked on One more flight. I was shocked to learn which the gate brokers didn't Possess a view to the offered USAIR flights.
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I really strongly do not choose to fly with American Airlines at any time once more, their shopper service is Awful!!! I had been on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay in excess of. Why on the planet do I need to fly to Ny to return to Virginia. My combat was suppose to depart Miami Intercontinental to Laguardia at 5pm. The flight was to start boarding at four:30pm they usually produced an announcement that their could be a fifteen minute hold off and I went on the counter to question the consultant if I was intending to make my relationship and she told me I could well be fine. The explanation I checked on my link was simply because my lay over wax only fifty eight minutes. We’ll we boarded the flight so I thought I could well be good to catch my connection bug that was so we sat to the airplane for more than and hour although they fixed the many needed to resolve. They did not give any person the prospect to try and make alternate journey which was Unquestionably Erroneous. I was in click for more Miami for my brother’s funeral given that Thursday. My husband will work two work and he had to acquire off from get the job done Thursday, Friday and Monday from the two Work. I also had to get off myself. The flight at some point took off and I missed my link.
I not long ago experienced a flight cancelled by American Airlines and stood inside of a line for forty five minutes to have rebooked on An additional flight. I had been stunned to see that the gate agents didn't Have got a perspective in the available USAIR flights.